Garuda303 takes the privacy and data protection of every member seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a player on our platform.
Six core principles at the heart of our data protection — not just promises, but everyday practice
garuda303 ("we", "platform", "company") are fully committed to protecting the privacy and data security of every member who uses our online betting platform. This Privacy Policy transparently explains how we collect, use, store, disclose, and protect your personal information when you use the Garuda303 website and services.
As an online betting platform serving the Malaysian market, Garuda303 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international information security standards. We hold your trust in us as something truly invaluable.
Important Note: By using the Garuda303 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.
We encourage you to read this Privacy Policy in full, together with Terms & Conditions us to fully understand the rights and responsibilities of both parties.
Garuda303 collects various types of personal information to enable us to provide a safe, fair, and efficient service to Malaysian players. The following are the main categories of information we collect:
garuda303 never stores full credit or debit card numbers. All payment transactions are processed through PCI-DSS certified third-party payment gateways.
To process withdrawals above a certain threshold, or where required by compliance obligations, Garuda303 may request:
| Data Category | Purpose of Collection | Legal Basis | Retention Period |
|---|---|---|---|
| Registration Data | Account management | Consent / Contract | For the lifetime of the account + 7 years |
| Financial Data | Transaction processing & AML | Legal requirements | 7 years (regulatory requirement) |
| Technical Data | Security & service improvement | Legitimate interests | 13 months |
| KYC Documents | Identity verification & compliance | Legal requirements | 5 years after account closure |
Garuda303 uses collected personal information solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:
You may withdraw your consent to receive marketing communications at any time by contacting our customer support. Withdrawal of consent does not affect the validity of any data processing that took place prior to the withdrawal.
Garuda303 does not sell your personal data to any third parties. However, we may share information in the following limited circumstances:
We work with third-party service providers who help us run our operations, including:
All third-party service providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing their services to Garuda303.
Garuda303 may disclose your personal information where required by Malaysian law or a valid court order, or where we believe disclosure is necessary to:
Garuda303 will never disclose your account information to anyone claiming to be a family member or third-party agent without identity verification that has been pre-authorised by you.
Garuda303 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies. However, disabling certain cookies may affect the functionality of the Garuda303 platform — particularly the login and game session features.
Garuda303 invests heavily in security infrastructure to ensure your data is always protected. The following layers of protection are in place:
While Garuda303 implements comprehensive security measures, no system can guarantee 100% security in the digital environment. We encourage you to take precautions as well, such as using a strong password and never sharing your login credentials with anyone.
Garuda303 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory requirements.
Active account data is retained for the lifetime of your account. Upon closing your garuda303 account, operational data will be deleted within 90 days; however, financial records and KYC documents will be retained for the period required by Malaysian law (typically 5–7 years) for audit and anti-money laundering compliance purposes.
Technical data such as access logs and activity logs are retained for 13 months for security and diagnostic purposes, then automatically deleted.
You may request deletion of your personal data by contacting garuda303 customer support. Deletion requests will be processed within 30 days, except for data that must be retained under legal requirements or that relates to an ongoing investigation.
Under Malaysia's Personal Data Protection Act 2010 and Garuda303's own policies, you have the following rights with respect to your personal data:
To exercise any of the above rights, please contact the Garuda303 customer support team via Live Chat or email support@garuda303.ws, stating the right you wish to exercise along with your account details.
Garuda303 is an adult betting platform intended solely for individuals who are 18 years of age and above. We do not knowingly collect or store any personal information from minors.
Should we discover that a minor's information has been collected without our knowledge — for example, as a result of inaccurate information provided during registration — we will promptly delete that information and close the associated account.
If you are a parent or guardian and believe that your underage child has registered a garuda303 account, please contact us immediately at support@garuda303.ws so we can take the necessary action.
Garuda303 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, Malaysian legal requirements, or technological developments. The "Updated" date at the top of this page will be revised whenever changes are made.
For amendments that involve material changes to how we process your personal data, garuda303 will provide notice via the email address registered to your account or through a prominent notice on the platform's homepage at least 14 days before the changes take effect.
Your continued use of the Garuda303 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Garuda303 handles your personal data, please do not hesitate to get in touch with us:
We aim to respond to all privacy-related enquiries within 5 business days. For more complex complaints requiring internal investigation, we will update you within 5 business days on the progress and the expected resolution timeline.
Over 500,000 Malaysian players have trusted Garuda303 with their information. Data security, integrity, and player satisfaction are foundations we have never compromised.